Cancer referral failings report raises 'serious points' about hospital management, says Watford MP Richard Harrington

Watford Observer: Cancer referral failings report raises 'serious points' about hospital management, says Watford MP Richard Harrington Cancer referral failings report raises 'serious points' about hospital management, says Watford MP Richard Harrington

An independent review into cancer referral mismanagement at the NHS Trust in charge of Watford General has raised "a number of serious points", Watford MP Richard Harrington has said.

The report, released yesterday, shed light on several administrative failings at West Hertfordshire Hospitals NHS Trust after it was discovered patients who did not attend their first cancer appointments were not offered a second, as required by national health service guidelines.

Also read: Management failings of cancer referrals at Watford General Hospital revealed.

It highlighted a lack of "failsafe system" for keeping track of cancer referral patients - pointing to the trust's use of faxes rather than an electronic appointment booking system.

Mr Harrington said: "This historical problem was picked up as the new management at the Trust began re-training staff.

"Since then an enormous amount of work has gone in to ensuring that there is absolutely no way this can happen again, with funding to replace IT systems, re-training of administrative and clerical staff, and also change of management and staff structure.

"There are a number of very serious points that the review makes which I will continue to work with the Trust on, for example I have written today to the Trust Development Authority and Monitor about how we can improve data quality assurance and will report back on this accordingly."

Comments (8)

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8:34pm Tue 8 Jul 14

Harry Caine says...

Penning was all over the News on this issue. Rich Harrington notworthy in his absence fro the limelight
Penning was all over the News on this issue. Rich Harrington notworthy in his absence fro the limelight Harry Caine
  • Score: 4

9:56pm Tue 8 Jul 14

drunkenduck says...

The whole trust is a failure as its been failing in other areas too but this MP wants to waste by trying to fund £7 million pounds to build a road that nobody can't use and if folks can. It just cause more traffic..! So you'll think, he'll try to fund the hospital then wasting on building a useless road.
The whole trust is a failure as its been failing in other areas too but this MP wants to waste by trying to fund £7 million pounds to build a road that nobody can't use and if folks can. It just cause more traffic..! So you'll think, he'll try to fund the hospital then wasting on building a useless road. drunkenduck
  • Score: 1

10:31pm Tue 8 Jul 14

Andrew1963 says...

If your GP does not offer you a consultation at the Royal Free ask why not?
If your GP does not offer you a consultation at the Royal Free ask why not? Andrew1963
  • Score: 4

9:44am Wed 9 Jul 14

Cuetip says...

How can patients TRUST them when it seems they are trying to close the safety doors after the robbers have run with the cash and taken their fly-by-night circus act elsewhere?

In today’s high-tech world it’s sooo easy to blame systems as executives relinquish control and abandon responsibility leaving nurses and patients with the feeling that the inmates are running the asylum.
How can patients TRUST them when it seems they are trying to close the safety doors after the robbers have run with the cash and taken their fly-by-night circus act elsewhere? In today’s high-tech world it’s sooo easy to blame systems as executives relinquish control and abandon responsibility leaving nurses and patients with the feeling that the inmates are running the asylum. Cuetip
  • Score: 6

10:14am Wed 9 Jul 14

John Dowdle says...

When did anyone last send - or receive - a fax?
It is hard to believe that Watford General District Hospital has continued to use such last century technology to communicate with patients.
No wonder people fail to attend appointments if that truly is the case.
What other areas are also affected by using out-of-date technology?
When did anyone last send - or receive - a fax? It is hard to believe that Watford General District Hospital has continued to use such last century technology to communicate with patients. No wonder people fail to attend appointments if that truly is the case. What other areas are also affected by using out-of-date technology? John Dowdle
  • Score: 2

10:47am Wed 9 Jul 14

MJ1 says...

The 'new' management of the Trust are blaming the 'old' management' for these failures and other problems at the hospitals. Remember it was the 'old' management of the Trust that paid themselves £130,000 in bonuses whilst missing targets in 2011-2012. The then Chief Executive Jan Filochowski, who left the trust in August 2012 was the highest paid CEO in the NHS on a package of £280,000 per year including bonuses. When wil these fat cats who are now seen to have failed with horrible consequences going to have the decency to repay their bonus to the NHS - a demanded by Labour's Parlioamentary candidate Matt Turmaine www.watfordlabour.or
g.uk.
The 'new' management of the Trust are blaming the 'old' management' for these failures and other problems at the hospitals. Remember it was the 'old' management of the Trust that paid themselves £130,000 in bonuses whilst missing targets in 2011-2012. The then Chief Executive Jan Filochowski, who left the trust in August 2012 was the highest paid CEO in the NHS on a package of £280,000 per year including bonuses. When wil these fat cats who are now seen to have failed with horrible consequences going to have the decency to repay their bonus to the NHS - a demanded by Labour's Parlioamentary candidate Matt Turmaine www.watfordlabour.or g.uk. MJ1
  • Score: 2

11:28am Wed 9 Jul 14

John Dowdle says...

Filokowski also walked away with an annual pension of £140,000 - paid for by local taxpayers. I am a life-time supporter of the NHS but the spectacle of all these fat cats loading themselves up with goodies at everyone else's expense is surely stomach-turning for any decent person. I am not sure any of us can do anything about it. The recent proviso that no one in the public sector should earn more than the prime minister being enforced might just constitute a start to the process.
Filokowski also walked away with an annual pension of £140,000 - paid for by local taxpayers. I am a life-time supporter of the NHS but the spectacle of all these fat cats loading themselves up with goodies at everyone else's expense is surely stomach-turning for any decent person. I am not sure any of us can do anything about it. The recent proviso that no one in the public sector should earn more than the prime minister being enforced might just constitute a start to the process. John Dowdle
  • Score: 4

11:57am Wed 9 Jul 14

LocalBoy1 says...

Don't like the look of this Richard Harrington bloke, he reminds me of my old headmaster and he was a right bast**d
Don't like the look of this Richard Harrington bloke, he reminds me of my old headmaster and he was a right bast**d LocalBoy1
  • Score: 4
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