Communication failure with residents over gantry work 'should not have happened', says Network Rail (From Watford Observer)
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Communication failure with Carpenders Park residents over gantry work 'should not have happened', says Network Rail
Network Rail has apologised to residents who were unaware that a gantry was due to be built opposite their Carpenders Park homes, until preparations began last month.
The work is part of the transport company’s £81 million project to completely renew the track and signalling along 12 miles of railway around Watford Junction station.
However, Gibbs Couch residents say they knew nothing of the planned works until construction work started one September Sunday morning.
Network Rail spokesman, Ben Herbert, said: "Our contractors have been doing some preparatory works in the Watford area and on this occasion the residents were not properly notified about the works adjacent to property.
"This should not have happened and we have apologised to the residents concerned."
Mr Herbert says Network Rail is planning to do more work alongside the railway in the coming months in the run up to the longer term closures of the railway in Watford in 2014/15.
Network Rail will be meeting local residents and councillors to talk through the plans "so that local residents are notified and made aware of other work going forward".
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