Patients reassured after computer theft from mental health centre in Colne House, Watford

Watford Observer: The centre only celebrated its opening earlier this month. The centre only celebrated its opening earlier this month.

Mental health patients have been reassured their details are safe after computers were stolen from a Watford centre.

Colne House, in Upton Road, which is run by Hertfordshire Partnership University NHS Foundation Trust, was burgled on Friday night and up to 11 computers were taken.

Today a spokesman for the trust said: "We were disappointed that Colne House was targeted by thieves, especially as we only celebrated its official opening recently.

"All our computers are encrypted so there is no danger of confidential information being lost or accessed by the thieves. However, some of our staff had personal items stolen, which has been distressing for them.

"Thankfully the theft has not impacted on our services and we are operating as normal and assisting the police in their investigation."

Comments (5)

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6:02pm Wed 29 Jan 14

Andrew Turpie says...

It's bad that there is some scum that would target such a place, however I am hoping these were part of a small domain network with home directories redirected to a network share on a secure server. If data is cached locally on individual workstations it could be asking for trouble, i.e hard drive failure.
It's bad that there is some scum that would target such a place, however I am hoping these were part of a small domain network with home directories redirected to a network share on a secure server. If data is cached locally on individual workstations it could be asking for trouble, i.e hard drive failure. Andrew Turpie
  • Score: 1

6:09pm Wed 29 Jan 14

WanderingDynamo says...

Great start for the new premises.

As for the reassurances about encryption.. it won't matter one iota to some with mental health issues as the feeling of not being able to control aspects of your life is a common problem.

With the theft of the computers comes the worry of not knowing what is known about you or by whom, and the most personal insights into your life & mind to boot!

To then move on to members of staff losing personal items after seemingly glossing over the loss of the utmost personal information seems trite and misguided.

As I said, a great start for the new premises!
Great start for the new premises. As for the reassurances about encryption.. it won't matter one iota to some with mental health issues as the feeling of not being able to control aspects of your life is a common problem. With the theft of the computers comes the worry of not knowing what is known about you or by whom, and the most personal insights into your life & mind to boot! To then move on to members of staff losing personal items after seemingly glossing over the loss of the utmost personal information seems trite and misguided. As I said, a great start for the new premises! WanderingDynamo
  • Score: 1

6:41pm Wed 29 Jan 14

Hornets number 12 fan says...

Wow I'm so reassured! aren't you?
Wow I'm so reassured! aren't you? Hornets number 12 fan
  • Score: 2

7:20pm Wed 29 Jan 14

Phil Cox (UKIP) says...

If the whole computer disk is encrypted "from boot up" then there is little or no risk of the data being read by anyone else.

Hopefully that is the case.

I hope the thieves get caught.
If the whole computer disk is encrypted "from boot up" then there is little or no risk of the data being read by anyone else. Hopefully that is the case. I hope the thieves get caught. Phil Cox (UKIP)
  • Score: 0

1:14pm Thu 30 Jan 14

EU_OUT_NOW says...

Did anyone think to alarm the building? was it alarmed? Preferably police station linked. With publically announcing 11 new PC's it would have made sense!... CCTV monitoring anyone??
Did anyone think to alarm the building? was it alarmed? Preferably police station linked. With publically announcing 11 new PC's it would have made sense!... CCTV monitoring anyone?? EU_OUT_NOW
  • Score: 0

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