Hertfordshire residents invited to give feedback on mental health services

Watford Observer: Hertfordshire residents invited to give feedback on metal health services Hertfordshire residents invited to give feedback on metal health services

People across the county who have experience of dealing with mental ill-health are being asked to take part in a scheme to help others in crisis.

The Peer Experience Listening project, run by Hertfordshire Partnership University NHS Foundation Trust (HPFT) enables service users and carers to give feedback on the service they have received from HPFT.

The feedback gathered by the Listeners is used by HPFT to develop its service, as well as directly contributing to staff training.

HPFT is now looking for more people from the county to be involved in this valuable project. Anyone in Hertfordshire who has had experience of mental health services, whether personally or as a carer, can take part.

Tanya Hammond, from Watford, who cares for her mother, has been a Peer Experience Listener for just over a year.

She said: "I like talking to people who are carers and who are in the same boat as me.

"Being a Peer Experience Listener is helping me cope with my carer role as I’m going out and talking to other carers and I feel like I’m not alone. The other listeners are fantastic and I’ve made some great friends."

Those who are interested in finding out more about the scheme can call 01727 804803 or email pel@hpft.nhs.uk

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