Woman 'caught with her knickers down' twice in intu toilet due to faulty lock

Woman 'caught with her knickers down' twice in intu toilet due to faulty lock

Woman 'caught with her knickers down' twice in intu toilet due to faulty lock

First published in News
Last updated
Watford Observer: Photograph of the Author by , Senior Reporter

A disabled woman "caught with her knickers down" is outraged people have been able to walk in on her while she was on the toilet in a Watford shopping centre - twice.

Wheelchair bound Angela Sole, who suffers from Multiple sclerosis (MS), was using the disabled toilet in the Intu Watford shopping centre at Charter Place when another member of the public walked in on her.

The 52-year-old had locked the door and was shocked that someone had managed to gain entry to the cubicle.

She said she complained to the Intu centre to make them aware of the problem - but three weeks later she was walked in on again using the same toilet.

Mrs Sole, of Hope Green, said: "That’s twice I’ve been caught with my knickers down.

"A red light goes on, it looks like the toilet is locked.

"But the lock doesn’t work. Something has got to be done.

"I complained three weeks ago, the first time someone walked in on me - but it seems they didn’t do anything."

Mrs Sole, a grandmother of three boys, was diagnosed with MS in 1994 and has been in a wheelchair since 2003.

She has been a regular user of the toilet over the past decade and says nothing like this has ever happened before.

Mrs Sole said: "I’m in a wheelchair - I cannot walk at all.

"I’ve been using that toilet for years and years and now this has happened to me twice in a couple of weeks - after I’d complained as well."

She said it was important for disabled people to have dignity, and hoped Intu could resolve the problem as soon as possible.

Vicki Costello, operations manager Intu Watford, said: "We aren’t aware of the complaint with regards to the disabled toilets, but we would be more than happy to speak to the customer concerned to investigate this further."

Comments (3)

Please log in to enable comment sorting

1:44pm Wed 30 Jul 14

angryangryangry says...

If the guy who was looking over the cubicles in McDonalds is reading this story he will know where to go now to get his kicks! Perhaps the police should watch out for him there, looking to see someone else's chicken nuggetts!!
If the guy who was looking over the cubicles in McDonalds is reading this story he will know where to go now to get his kicks! Perhaps the police should watch out for him there, looking to see someone else's chicken nuggetts!! angryangryangry
  • Score: 4

11:39am Thu 31 Jul 14

pepsiman says...

Boy, you been a naughty girl you let your knickers down.
I am the eggman, we are the eggmen.
I am the walrus, goo goo g'joob.
Boy, you been a naughty girl you let your knickers down. I am the eggman, we are the eggmen. I am the walrus, goo goo g'joob. pepsiman
  • Score: -5

11:12pm Fri 1 Aug 14

Hairy Hornet says...

The W.O has crossed the Rubicon with this appalling attempt to attract readers with the most vacuous piece of journalism I have seen in a long time. I cannot believe a "senior reporter" could take any professional pride in recounting an incident that should have remained an issue between the customer and the managers of Intu.
Why would the injured party sacrifice whats left of her dignity in having this incident splashed across the front page of the midweek edition?
In my opinion she has been badly advised.
Makes a change from people complaining about the damp in their accommodation I suppose.
The W.O has crossed the Rubicon with this appalling attempt to attract readers with the most vacuous piece of journalism I have seen in a long time. I cannot believe a "senior reporter" could take any professional pride in recounting an incident that should have remained an issue between the customer and the managers of Intu. Why would the injured party sacrifice whats left of her dignity in having this incident splashed across the front page of the midweek edition? In my opinion she has been badly advised. Makes a change from people complaining about the damp in their accommodation I suppose. Hairy Hornet
  • Score: 2

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree