A car crash victim was taken to hospital by his son after being left for hours without medical care.

Father-of-two Saftar Khan was left untreated after a two car crash in Hampermill Lane, Oxhey.

The road was closed for more than three hours on Monday and a two-year-old girl injured in the crash was taken to Watford General Hospital by paramedics.

But another crew did not come for Mr Khan despite several phone calls from police officers and the East of England Ambulance Service has blamed pressures on their 999 service.

Police put the 54-year-old in a neck brace and he was eventually taken to hospital by his son Naveed Safdar.

Mr Safdar, from Pinner, said: “They took the young girl to hospital, and in the two hours that followed, the police kept calling an ambulance, only to be told they were too busy.

“When we got to Watford General Hospital, there were three or four paramedics standing near the desk and they were exchanging stories about an accident they had been attending where someone in the back of the car had hit their head on something in front of them.

“It sounded very similar to the accident my dad had been in. It was absolutely disgusting.

”Paramedics joking about a bad accident made me very angry.”

After the three-hour wait for an ambulance, the pair were told they could wait four hours to see a doctor.

Mr Safdar said: “I said to the nurse, this is not right. He has already been waiting for three hours. He has neck injuries, he has abdominal pains and I had to shout and scream to get anything done.

“Once they realised how long he had been waiting, there was a change in atmosphere and people began helping.”

Mr Khan was then given X-ray and ultrasound tests and is now at home, also in Pinner, but his son said he is still suffering from very bad neck pains.

Dave Fountain, representative for the East of England Ambulance Service, said: “We would like to apologise to Mr Khan for the ambulance wait, and any distress this caused.

“The first ambulance on scene assessed both Mr Khan and a second patient, a young child with a head injury, and then conveyed the child to hospital.

"A second ambulance was requested for Mr Khan, but unfortunately due to the demands on our 999 service we were unable to get an ambulance to him quickly.

“Just after 4.30pm, the second ambulance was stood down by police at the request of Mr Khan’s family, who confirmed that they would take him directly to hospital.

“We would really encourage Mr Khan to contact us so that we can investigate this incident and his concerns thoroughly, and hope he is recovering well.”