The family of a grandmother killed by a skip lorry are heartbroken they have still not had answers over her death.

Gail Miller died during a horrific accident in Watford Town Centre on March 12 – and her loved ones say it has been the hardest six months of their lives.

Monday (September 3) would have been her 60th birthday, but her family were still too consumed with grief to mark the occasion.

Instead, they planted new flowers at the scene where she died, outside Moss Bros and Nat West.

Her husband Guy, the pastor at Elim Pentecostal Church in St Albans Road, Watford, is still struggling to come to terms with what happened.

Family friend Lois McGovern said: “When she died he was in shock. He was talking like he didn’t know what had happened.

“But now he’s a completely different person. He constantly asks, how did it happen? Why did she die?

“He says he needs the closure. We’d love to give him an answer.”

No date for the inquest has been set and Hertfordshire Police have told the family they will not prosecute.

“The last six months have been the worst,” Mrs McGovern added.

“The more we are waiting the more Guy is questioning. It’s been very challenging for him. The family are disappointed.”

The family have recently returned from their annual trip to Cornwall, but this year’s stay was marred with sadness as it was their first holiday without Gail.

They scattered her ashes on the moors.

Mrs McGovern added: “There was no joy. There was a holiday but nobody was happy. It was very difficult for the family to meet without her.

“They had their first holiday lunch without their mum, that was hard for them.”

Gail’s family are coping differently – some have managed to bury their heads with work while others have not been able to visit the spot where she died.

Her youngest daughter, Rachel, has just given birth to her second daughter – but faces raising her without her mother’s input.

Guy and Gail, of Bushey Mill Lane,were married for nearly 40 years and had six children, as well as grandchildren.

She had worked at the Disney Store at intu Watford for 20 years – a job she adored – and Mickey Mouse was her guilty pleasure.

She also ran a foodbank drive, was part of the Sunday school, worked on homeless projects and helped out with a number of clubs.

Mrs McGovern added: “She would want her family to be united in peace.

“Gail was bubbly, forever smiling. She was confident and never serious. She knew there was a reason for everything.”

A spokesman for the Coroner’s Office said: “We would like to offer our sympathy to the victim’s family. We realise this is a difficult time for them.

“We cannot comment on ongoing inquests. However, inquests such as this have to follow an investigative process which is often complex and involves a number of agencies. It can take some time but it is important that the Coroner gathers all the facts before he records his verdict.

“Regular liaison with the family is taking place through the police’s family liaison officer.”