Last October I received, presumably along with all other householders in Hertsmere, a letter from Ron Higgins, head of paid services.

Those residents whose refuse should be collected on a day which coincides with a bank holiday forego that collection and have a double' collection a week later. Those of us whose collection day is Monday are affected on each bank holiday every year, except for Christmas

When this procedure was introduced some two years or so ago we were told that we would be supplied with three plastic bags which could be left alongside the bin. On the first occasions, it took several calls to the council before the bags were delivered. None have been forthcoming since, although we have suffered several double collections

Maurice Beales

Oulton Crescent, Potters Bar

May 6, 2003 19:30