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9:50am Friday 19th November 2010 in Business News
A HANDS-ON approach and going that extra mile for customers is the working ethos that has earned Rosemarie Wood a personal achievement award from estate agents Harrison Murray.
As office manager for the St Albans branch, Rosemarie is an integral part of the team.
Her enthusiasm and determination to get things done has affectionately earned her the company nickname of The Terrier.
“Once I get my teeth into a problem I do not let it go until it is resolved,” said Rosemarie, who has worked for Harrison Murray since 2007.
She added: “We have an exceptionally low fall through rate in sales, and I think overall the reason I have received the Personal Achievement Award is because I always go that extra mile.
“I am extremely flexible in the hours I put in and can often be found at the office very late especially on a Friday or Saturday trying to put that last viewing together or tie up that extra offer.
“I would also say that the rest of the team have the same mindset, so I am surrounded by a good hardworking set of people that makes any personal success I may have easier.”
Presenting Rosemarie with her award, Harrison Murray managing director Nick Salmon said: “Every office should have a Rosemarie. She is determined, hard working and extremely knowledgeable and her input into the daily running and success of the St Albans branch is invaluable.”
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