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Michael Duffy profile »
After 25 years of looking after the rich and occasionally famous in luxury hotels in London, Scotland & Wales Michael has looked after the rich and famous at The Three Crowns in Bushey Heath since 2003.
As well as serving the community at large Michael has served time as a Watford FC season ticket holder and makes up in enthusiasm what he lacks in skill in his own Tuesday night games
“I like to treat customers the way I`d like to be treated and my blog will simply be about the daily life in a community pub and my efforts to convince those that I pay money to that I am a customer too.”
Fans of call centres, company policies and the word no may wish to log off now.
Posted at 5:58pm Wednesday 4th March 2009
Minding our Q`s & Q`s
So we Brits understand how to queue and, with experience how to manage queues and all whilst remaining upright citizens and law abiding members of the community
Posted at 11:28am Wednesday 11th February 2009
Posted at 10:57am Sunday 1st February 2009
Posted at 3:25pm Saturday 17th January 2009
Great Britain re-invents great customer service
It`s at times like these that corporate Britain rediscovers its love for you and I – the customer.
Posted at 11:34am Wednesday 7th January 2009
Posted at 2:14pm Saturday 27th December 2008
Posted at 2:44am Friday 19th December 2008
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