A brother and sister who wanted to treat their parents to a gin festival were left very disappointed when they arrived to find the venue empty.

Beth Rosewall and her brother bought two tickets to the Ginlicious festival, which was meant to take place at Vicarage Road stadium in Watford last Saturday.

But when they got there, they were left wondering where all the gin was.

It turned out that Ginlicious were not there.

Ms Rosewall’s family had paid £18 each for their ticket through Groupon and they were just one of a number of disgruntled groups who turned up. No one had any idea the event had been cancelled until they arrived.

When Ms Rosewall asked what was happening, staff at the football club told her the event had been cancelled.

She got home and searched online for any information and found that Ginlicious’s website had been “removed” and so had its social media pages.

Ms Rosewall said: “There was no information to contact them anywhere online. I’m incredibly disappointed by this turn of events and annoyed as there appears to be no way to contact Ginlicious.”

This is not the first time a Ginlicious event has been cancelled.

Ginlicious was meant to host a drinks festival at the town hall in Colchester, Essex, on May 25 and 26 earlier this year but an announcement on its Facebook page said it had to pull the plug.

The Daily Gazette was told that the event had been rescheduled to the next month but it was cancelled once again, according to the Ginlicious Facebook page.

A Groupon spokeswoman confirmed to the Watford Observer that ticket holders for the Watford event will be refunded.

She said: “Customer satisfaction is incredibly important to us and we are sorry for the disappointment caused here, this is not the level of service we expect for our customers. We are in the process of refunding the tickets and should any customer need to get in touch they should email us at support@groupon.co.uk.”

The Watford Observer was not able to contact anyone at Ginlicious.