People have until the end of the day to vote for the shops, restuarants and businesses that give them the best customer service in Watford town centre.

The Watford Business Improvement District Service Excellence Awards recognise businesses for their exceptional customer and client service.

The winners are decided based on a public vote, an independent mystery shopping visit and customer interviews for retailers and banks.

The winners will be announced at a black-tie awards ceremony at Watford Colosseum on February 12.

The awards cover 15 categories, and the nominees for each are as follows:

  • Arts & Entertainment: Rifco Theatre Company, Watford Colosseum, Watford Palace Theatre
  • Bank: Metro Bank, NatWest
  • Bar: Faborjé, Steinbeck and Shaw, The Colombia Press, Walkabout
  • Coffee Shop & Takeaways: Krispy Kreme, Ocean Bells Coffee company, The Place to Eat at John Lewis
  • Community & Voluntary: British Polio Fellowship, Home-Start Watford and Three Rivers, Peace Hospice Care
  • Consumer Services: Flight Centre, Jurys Inn, No 1 Currency, Paddy Power Bookmakers
  • Estate Agent: Dey King & Haria, Warren Anthony Estate Agents
  • Fitness & Leisure: Everyone Active, Fitness4Less, YMCA Watford gym
  • Nightclub: Pryzm, Reflex
  • Professional Services: ArtiCAD, Office Angels, Smart-Cover Insurance, Sugarman Health and Wellbeing
  • Pub: Bosleys, Molloys, The One Crown, The Moon Under Water
  • Restaurant: Barracuda, Bill’s, Byblos Bay, Middletons Steakhouse & Grill, Wagamama, Zizzi
  • Retailer (Independent): Fancy Dress Castle & Castle Balloons, G Gibson Butchers, Shoe Care, Situls Gifts, The End
  • Retailer (National - large): Debenhams, John Lewis & Partners, Primark, Sainsbury’s
  • Retailer (National - small): Hotel Chocolat, Lakeland, Lush, Thomas Sabo, Waterstones

To vote, click on the link below or visit your favourite town centre businesses and complete a voting card. Voting closes at midnight tonight.

At the awards Watford Observer will be presenting an award for an excellent employee and there will also be an award for security and door staff who have been nominated by their employers for excellent customer service.

The awards are sponsored by headline sponsors Murrill Construction, as well as Aspect Property Group, We Are Acuity, Berkeley Homes and Project Centre.

For the third year running, the Watford Observer is proud to be media partners for the Watford BID Service Excellence Awards.

For more information about the Watford BID Service Excellence Awards 2019 visit: