Victims in Hertfordshire have been receiving packages that were addressed to them but contained items they had not ordered. 

Police have released CCTV images as part of an investigation into possible delivery scams in the county and are warning people to be wary of any unexpected parcels.

Shortly after the deliveries, a courier wearing a DPD uniform reportedly arrives to collect the packages, claiming it had been delivered to the wrong address.

The packages have contained either iPhones or laptops and have been despatched by AO.

The county's police force believe fraudsters may be ordering the items on cloned debit or credit card details and getting them delivered to other people’s addresses.

Watford Observer:

One of the people police would like to identify (photo Herts Police)

Now, Hertfordshire Constabulary has released CCTV images, which were captured in Welwyn Garden City, of some people they would like to identify as part of their investigation.

Detective Chief Inspector Sam Khanna, from Hertfordshire Constabulary’s Serious Fraud and Cyber Unit, said: “We are keen to talk to the people pictured as we believe they may have information which could assist with our investigation.

“It appears that fraudsters are ordering items, possibly using cloned credit or debit card details and getting them delivered to other people’s addresses, so that they can then try to collect them by posing as couriers. We want all residents to be aware of this potential fraud.”

Watford Observer:

One of the people police would like to identify (photo Herts Police)

DCI Khanna added: “If goods are delivered that you have not ordered and are marked with your name and address, you should inform the company that sent it and wait for them to send a courier.

“Always check with them which courier company is making the collection and when they will arrive. If someone knocks on the door claiming to have come to pick it up after it was delivered by mistake, think twice about handing it over.

“Are they from the same company that just delivered it? Can you see a company vehicle? Just because they are in a uniform does not mean they are from the company as they claim.

Watford Observer:

One of the people police would like to identify (photo Herts Police)

“If someone tries to deliver a parcel you’ve not ordered, refuse to accept it so that it goes back to the depot or the sender. If you have handed a parcel over please report it to Action Fraud. If someone is at your door claiming to have come to pick up a parcel you never ordered ring 999.”

Anyone who recognises the people in the images can report information online at www.herts.police.uk/report or call 101.