The town council this week vowed to push Royal Mail into carrying out a full investigation into the delivery of its festival programmes to homes in the area.

Elstree and Borehamwood Town Council employed Royal Mail to deliver 16,500 Town Festival programmes to homes in Borehamwood, Elstree and Shenley last month.

But the council, after carrying its own research, believes that the majority of households in the area have not received a programme.

Royal Mail maintains that the programmes were delivered between May 27 and June 1, as the council had requested.

Councillor Eileen Stanley said Royal Mail had promised to carry out an investigation and she wanted to know what happened to the programmes.

"It is quite wrong to say that our contract has been fulfilled because it has not," she said.

Mrs Stanley said: "We are keeping our fingers crossed that the programmes have reached people we feel we have a duty to let people know what is going on in the festival."

June 19, 2002 13:00